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    Instasap Infotech is one of the emerging global management and IT service, consultancy and support providers, operating from offices in London, New York, Mumbai and Frankfurt. We improve organisations' operations, large and small, through our selected services, delivering time to time management solutions.
     
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    Instasap Infotech is a new concept in Management Consulting, IT Services and development in Global Market.
     
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Instasap InfoTech project methodologies are based on following key areas:

arrowPlanning Phase
arrowPreparation Phase
arrowExecution Phase
arrowReview
project methodologies
Planning

This is the most crucial stage and we understand the core expectations and then go forward defining the project goals or expectations of the customer. In this stage, once the delivery requirements are analysed, Service Level Agreements (SLA's) are defined and then sign-off is achieved with the customer.

This is the first active and pro-active stage and would involve estimating project size and the onsite-offshore distribution of the FTEs (Full-time Equivalents) in the SAP Functional and Technical teams (Basis, NetWeaver integrations support and ABAP categories).

Preparation

Knowledge transfer regarding the customer-specific SAP installation and support processes in use. Preparing the Operating Procedure Manual (OPM), based on our study of Business Blueprint and System Configuration documents generated during the implementation.

arrowReleasing the approved version of OPM as "version 1" for the Execution phase.
arrowInstalling infrastructure and the necessary support software.

Execution & Transitioning

The actual support provision process commences during this phase, which comprises of the following activities.

arrowProviding support as per the agreed SLAs.
arrowDaily review of call status to ensure that the service level conforms to the SLA.
arrowSubmission of monthly reports on the project status.

Review

Reviewing the following on a periodic basis:

arrowLevel of adherence to SLA metrics
arrowObservations on system usage
arrowDiscussion of additional training needs, if any
arrowReview of operating procedures, if necessary

Preparing an action plan to improve the uptime and usage of the system
requirements
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Instasap Infotech is a new concept in Management Consulting, IT Services and development in Global Market. We can help your business develop the futures that they you need to succeed in today’s marketplace...
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Instasap Infotech is a new concept in Management Consulting, IT Services and development in Global Market. We can help your business develop the futures that they you need to succeed in today’s marketplace...
arrow
Instasap Infotech is a new concept in Management Consulting, IT Services and development in Global Market. We can help your business develop the futures that they you need to succeed in today’s marketplace...
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